How do I manage my Alpha subscription and billing?

Open your Vital Animal account and scroll to Billing. If you're asked to log in, enter your purchase email address, click Send login link, and open the link in your email.

Find your Alpha subscription. Depending on its status, you can:

  • Choose Update card to change your payment method. For PayPal subscriptions, this opens PayPal; select Vital Animal in your automatic payments.
  • Choose Cancel plan and follow the confirmation steps to stop future renewals.

When you cancel renewal, you keep access through the paid-through date shown in your account.

Payments are listed under Payment history. If your subscription, an older purchase, or a control you need isn't shown—or you need help rejoining or updating your contact details—contact support@vitalanimal.com.

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